This Privacy Policy describes how Southend Dental Practice (“we,” “us,” or “our”) collects, uses, shares, and safeguards personal information obtained through our website located at www.southendavenuedentalpractice.uk (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you visit our Site, make an appointment, or interact with us. This may include:

• Contact Information: such as your name, email address, phone number, and postal address.
• Appointment Information: including preferred appointment times, reason for visit, and any special requirements or requests.
• Communications: any communications you send to us, such as inquiries, feedback, or requests for support.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

• Providing Services: to schedule appointments, communicate with you about your appointments, and deliver the services you request.
• Customer Support: to respond to your inquiries, provide support, and address any issues you may have.
• Marketing: to send you promotional materials, newsletters, and updates about our services, with your consent where required by applicable law.
• Legal Compliance: to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing of Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: we may engage third-party service providers to assist with our operations and provide services on our behalf, such as payment processing, appointment scheduling, and marketing.
• Legal Requirements: we may disclose your information when required by law or to comply with a legal process, such as in response to a court order or government request.
• Business Transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal information under applicable data protection laws, including the right to access, correct, or delete your information. If you have any questions or requests regarding your personal information, please contact us using the information provided below.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Site and updating the date at the top of our website.

7. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:

Southend Dental Practice 12 Southend Ave Darlington DL3 7HL United Kingdom Email: admin@southendavenuedentalpractice.uk Phone: Phone: 01325380367

By using our Site, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.